WhatsApp Business API Platform for Teams | Convora

Convora is a WhatsApp Business API platform built for sales, support and marketing teams that want to turn conversations into revenue. Run broadcast campaigns, manage approved message templates, reply from a shared team inbox, and track delivery analytics in one dashboard — all on the official Meta WhatsApp Cloud API. The product is designed for operators who already sell and support customers on WhatsApp and need a reliable business layer on top of personal chat apps.

Unlike unofficial bulk-sender tools, Convora connects to Meta’s WhatsApp Business Platform so your number keeps a verified business profile, quality rating visibility, and compliant messaging limits. Teams across India use Convora to launch offers, follow up leads, send order updates, and support customers where they already chat every day. Whether you run a D2C brand, a local service business, an education institute, or a multi-agent sales desk, the same workspace covers outbound campaigns and inbound replies without switching tools.

Why teams choose this WhatsApp Business API platform

Growing businesses need more than a personal WhatsApp handset. They need a platform that scales broadcasts safely, keeps history visible to the whole team, and shows whether each message was sent, delivered, read or failed. Convora gives product, growth and support leads that operational clarity without forcing them to stitch together spreadsheets, personal phones, and grey-market gateways that risk number bans.

A typical team starts by connecting one dedicated business number, importing opted-in contacts, and submitting a first marketing or utility template for Meta review. Once approved, they can schedule a campaign, watch delivery metrics update live, and hand hot replies to agents in the shared inbox. Managers see the same conversation timeline as agents, which reduces dropped leads and duplicate outreach.

How the Convora WhatsApp platform works

Connect your Meta Business and WhatsApp Business Account with guided embedded signup. Create or migrate templates, import contacts, then launch your first campaign. Live status updates help you measure what customers actually received. When you want a narrative walkthrough, open the step-by-step product tour. When you are ready to configure Business Manager, WABA tokens and templates, follow the API go-live checklist.

Billing stays predictable: compare options on the subscription plan comparison page. Every plan includes a free trial so you can send real campaigns before you pay. Meta conversation fees are billed at Meta’s rates with no markup from Convora; your subscription covers the software platform for teams, not a hidden premium on each customer chat. After go-live, most teams iterate weekly: refine template copy, tighten audience segments, and coach agents from inbox transcripts.

Campaigns, inbox and analytics in one workspace

Outbound campaigns that stay compliant

Marketing and utility messages must use Meta-approved templates. Convora’s editor helps you structure headers, body variables, buttons and footer text, then tracks approval status so you are not guessing whether a template is live. Campaigns can target lists or tagged segments, and you can schedule sends for peak engagement windows in your market.

Shared inbox for the whole team

When customers reply, conversations land in one inbox. Agents can assign chats, keep context across shifts, and avoid the chaos of forwarding screenshots between personal phones. That is especially useful for high-intent leads who expect a fast human answer after a campaign.

Analytics you can show stakeholders

Sent, delivered, read and failed counts update as Meta events arrive. Share campaign reports with founders or clients without exporting raw CSVs first. For a deeper look at transparency and measurement, visit the campaign delivery transparency page.

Explore more and get started

Browse the complete platform capability list for broadcasts, templates, inbox and analytics. See how different departments apply the product in the industry scenario library. Read how we run on the official Meta Cloud API commitment, then skim answers to frequent buyer questions before you decide. Need a human? Reach the team via the support and sales contact form or call +91 9217730926. Policy pages cover how we handle personal data, customer agreement terms, subscription refund rules, and account data removal requests.

Founders, agencies and support managers use Convora to scale WhatsApp without grey tools. Technical readers can review Meta’s Cloud API reference on developers.facebook.com. When your team is ready, open a free Convora trial account and turn WhatsApp into a measurable revenue channel. Share Convora with a teammate: Share via WhatsApp chat, Post on X, Share on LinkedIn, Share on Facebook.